Case study · 2024 NEXA.AI

Making On-device AI Instantly Understandable and Impressive.

Early 2024 — NEXA.AI had just shipped a breakthrough on-device model, then pivoted from a consumer app to a B2B platform. I joined as the sole designer, with one job: turn a raw technical achievement into a product enterprises could understand in seconds.

This wasn't a polish project. It was rapid ideation, structuring ambiguity, and shipping a product that didn't yet exist — starting from a one-sentence PRD and a two-week runway.

Product
Octopus · Edge AI
Timeline
2 weeks
PRD
1 sentence
Role
Sole designer

Final design

A Playground users can experience in seconds.

A complex on-device model, reframed as a hands-on Playground — built to drive trial starts, activation, and a first "oh, it really is that fast" moment.

Octopus AI · live playground
Octopus AI · marketing landing page
Octopus AI · developer documentation

Information

Product
Edge AI Model Playground Web App
Platform
Web App Desktop · Mobile · Tablet
My Role
UX Designer & Researcher Sole under leadership
Methods
MVP Design · Personas · Competitive Analysis · Journey Maps · Content Strategy Map Mixed
Visit
NEXA.AI ↗ Live

01 — Define the problem

The model had real edges. The product had a classic AI adoption problem.

Fast, private, truly on-device — the technical case was strong. The adoption case wasn't. Users stalled in browsing and signup, dropping off before a single inference. Without a "first successful run," speed and privacy stayed abstract.

So the real challenge wasn't adding more features. It was:

How might we help users experience the value in the shortest time with the least friction?

02 — Understanding the model

Before any feature work, I needed clarity on what made the model worth designing for.

I sat with the ML team to translate early technical conversations into a product direction. Four characteristics anchored everything that followed:

01

Low-latency inference

Responses in milliseconds, no round-trip to the cloud.

02

On-device privacy

Data never leaves the user's machine — a real story for regulated industries.

03

Multimodal by design

Text, image, and structured input handled by a single runtime.

04

Small & efficient

Sized to deploy on laptops, phones, and embedded devices.

03 — Understanding the market

Three trends shaped where our model naturally fit.

In parallel, I mapped how enterprises were actually adopting AI in 2024 — and where the gravity was already moving.

04 — User insight

3/5

interviewees said "the fastest way to understand a new model is simply to try it."

Recruited from Hugging Face & LinkedIn · engineers familiar with model evaluation

That settled the direction. Instead of bolting a chatbot onto an old flow, we'd make the experience itself the message — a focused Playground where users run the model in their first session, with minimal friction.

05 — MVP design

A focused model / API Playground.

Two weeks, one sentence of PRD. The question I held the whole sprint: what's the simplest experience that lets the model prove itself? The answer was interaction-first — let users feel speed, privacy, and local inference inside the first minute, then layer everything else around that moment.

Not polished, not complete — built to land the value, not the brand. Four steps to a first successful run, plus the supporting surfaces enterprises actually pay through.

Octopus AI · pick an industry
Step 01
Pick an industry
Octopus AI · browse the playground
Step 02
Browse the main playground
Octopus AI · explore and copy a preset prompt
Step 03
Explore and copy a preset prompt
Octopus AI · check the model advantages
Step 04
Check the model advantages
Octopus AI · billing information management
Supporting · 01
Billing & account management
Octopus AI · pricing plan for API calls
Supporting · 02
Pricing plans for API calls
06 — Design iteration

Then post-launch, we hit a substantial disconnect between what we were saying and what users were hearing.

Engagement was thin. API trials were lower than we modeled. Conversion to paid — the actions that actually fund a B2B platform — barely moved. The MVP had shipped, but the value wasn't landing.

So I pulled the personas back open and split our primary audience into two — because the people stalling weren't a single user. They were non-technical buyers (marketing leads, designers, cross-functional staff) and technical evaluators (engineers, ML practitioners) reading the same page in completely different ways.

07 — Personas

Two audiences. Two on-ramps.

Persona 01

Tech-savvy AI professional

Engineers and ML practitioners. They evaluate models by running them. They want docs depth, code-level access, and a clear path from pip install to first inference — not marketing copy.

  • Wants · code snippets, latency numbers, model specs
  • Stalls on · vague claims, hidden technical detail
Persona 02

Practical AI newcomer

Business, marketing, and cross-functional staff exploring AI for their team. They need to understand the value without technical context. Plain language, visual demos, and industry-relevant examples land harder than docs.

  • Wants · "what could this do for my work?"
  • Stalls on · jargon, abstract benchmarks

How might we turn first‑look curiosity into real adoption — for both business buyers and hands‑on developers?

08 — Design solutions

Different audiences, different on-ramps.

Two persona tracks, two parallel design responses — each tuned to how that audience actually evaluates a new AI product.

For non-technical users

Rebuild what they see first — make the value visible without the jargon.

I tore down the landing page IA and rebuilt it around plain-language value, refined visual hierarchy, and a story a marketing lead could follow without reading any docs.

  • New information architecture for the landing page
  • Plain-language value props, refined visual hierarchy
  • Industry-specific story patterns layered onto the same surface
Octopus AI · redesigned landing page for non-technical users
Video prototypes · 2024

Imagining "agents" before the word existed.

The landing redesign was the deliverable. The video prototypes were the story. In 2024 — before "AI agent" became a category — I picked four industries already brushing up against on-device intelligence and storyboarded what a user's day could look like when the model is simply there: anticipating intent, acting on context, working ahead of the prompt. These ended up being the most-cited artifact in our enterprise conversations.

01 · Travel

A trip planned around the traveler.

02 · Shopping

Discovery that anticipates intent.

03 · Video conference

Meetings the model has already prepared for.

04 · Streaming

A library that curates around your context.

Octopus AI · developer documentation overview
For technical users

Meet them where they already evaluate — code, docs, and a fast first run.

For engineers, the marketing page is the wrong surface. We added a full documentation layer and rewrote the playground logic so model selection, parameters, and execution mirrored the mental model they already use.

  • Comprehensive documentation page (overview, API, examples)
  • Revised playground logic for model selection & execution
  • Code-first defaults aligned with developer expectations
Documentation deep-dive

Quick Start for the first inference. Reference for everything after.

Two reading modes on one surface: a scannable Quick Start so a developer is running the model within minutes, and a deeper reference for the ongoing integration work that follows.

Octopus AI · documentation quick start
09 — Responsive design

Laptop, tablet, mobile — every device is a deployment target.

Edge AI's whole point is that the model runs anywhere. The product surface had to match — so the Playground, landing page, and docs were designed responsively from the start, not retrofitted later.

Octopus AI · responsive layout across tablet and mobile breakpoints
Playground & landing page — tablet + mobile breakpoints sharing the same hierarchy as the desktop view.
Octopus AI · documentation and supporting surfaces across breakpoints
Documentation & supporting surfaces — built so a developer can scan specs on mobile and write code on desktop without context loss.

Results

Once users could feel the model in seconds, adoption followed quickly.

The iteration validated the bet. We hit #1 Product of the Day on Product Hunt, crossed 10,000 API calls in the first month, and the clarity layer — videos, documentation, the Playground itself — became part of the investor story behind our $10M seed close.

Launch

Product of the Day on Product Hunt

#1

First-day ranking

Adoption

API calls in the first month after launch

10K+

Month one

Funding

Seed round closed — clarity through videos & documentation contributed directly

$10M

Closed

Reflections

When a technology is new, clarity matters more than completeness.

A lesson I've kept seeing in early-stage work: shipping less, but legibly, beats shipping more that no one understands. By designing for how users actually evaluate new models — by trying them — we reduced friction, aligned the team fast, and shipped a meaningful MVP under a two-week clock. The product wasn't finished. It was understandable. That was enough.

See more projects.

Each one a different shape of ambiguity.

Back to all projects