Research Case Study

Museum of Flight

A UX research field study on the Seattle Museum of Flight visitor experience.

About this study

Type: UX Research · field study In-context
Subject: Visitor experience at the Museum of Flight, Seattle Cultural institution
Methods: In-context observation · visitor interviews · thematic synthesis Mixed
Source: Live in Notion ↗ Auto-syncs

An applied research study on how visitors actually move through, look at, and interact with the Museum of Flight. Conducted at the museum, in context — observation paired with short interviews to surface where the planned visitor journey diverges from the lived one.

The full write-up — methodology, observation notes, visitor quotes, and recommendations — lives in Notion. It's embedded below so it stays in sync with the source document.

Research Document

Full study, embedded below.

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